Last updated: July 27, 2026
All Service Plumbing (“we,” “us,” or “our”) operates the website allserviceplumbers.com. This Privacy Policy explains what personal information we collect, why we collect it, who we share it with, and the choices and rights you have — including rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Who we are
All Service Plumbing
10621 Bloomfield St, Unit 20
Los Alamitos, CA 90720
Phone: (888) 300-9648
Email: [email protected]
Information we collect
Information you give us directly
When you submit a form, request an estimate, book a service, or contact us, we collect:
- Your name
- Phone number
- Email address
- Service address and property details
- A description of the plumbing issue or service you need
- Your appointment preferences (preferred day and time)
- Any other details you choose to include in a message
Information collected when you call us
We use a call tracking service to understand which marketing efforts lead to phone enquiries. When you call a number listed on our website, we may collect the phone number you are calling from, the date, time and duration of the call, and which page or advertisement you came from. Calls may be recorded for quality assurance and training purposes. Where recording occurs, you will be notified at the start of the call and may ask that the call not be recorded.
Information collected automatically
When you visit the site, we and our service providers may automatically collect:
- IP address and general location (city/region level)
- Browser type, device type and operating system
- Pages viewed, time spent, and links clicked
- The website or advertisement that referred you
- Cookie and similar identifiers
Live chat
Our website offers a live chat feature. If you use it, the chat provider processes your messages and any contact details you provide in order to deliver the conversation and allow us to respond.
How we use your information
- To respond to enquiries, provide quotes and estimates, and schedule service
- To perform the plumbing services you request and to contact you about them
- To take payment and keep business records
- To improve our website, our services and our customer experience
- To measure the effectiveness of our advertising
- To send you service updates, promotions or offers — where you have agreed to receive them, or where permitted by law. You can opt out at any time
- To protect the security of our website and prevent fraud or abuse
- To comply with legal obligations
Cookies and tracking technologies
We use cookies and similar technologies to run the site, remember your preferences, measure traffic, and support advertising. The services we use include:
- Google Analytics and Google Tag Manager — website analytics and tag management
- Google Ads — advertising measurement and conversion tracking
- Google reCAPTCHA — spam and abuse prevention on our forms. Your use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service
- Call tracking — attributing phone enquiries to marketing sources
- Live chat — operating the chat widget
- Embedded content — such as our Google reviews widget and Instagram feed, which may set their own cookies
You can manage your cookie preferences at any time through the cookie banner on our site, and you can block or delete cookies through your browser settings. Blocking some cookies may affect how parts of the site work.
Do Not Track and Global Privacy Control
We honour the Global Privacy Control (GPC) browser signal. If your browser or extension sends a GPC signal, we will treat it as a valid request to opt out of the sale or sharing of your personal information.
How we share your information
We do not sell your personal information for money. We share personal information only in these circumstances:
- Service providers who work on our behalf — website hosting, form processing, call tracking, live chat, analytics, advertising, email delivery and payment processing. They may only use the information to provide services to us.
- Advertising and analytics partners — the use of advertising cookies may be considered “sharing” of personal information for cross-context behavioural advertising under California law. You may opt out as described below.
- Legal reasons — where we are required to by law, court order, or to protect our rights, property or safety, or that of others.
- Business transfers — in connection with a merger, acquisition or sale of assets.
Your California privacy rights
If you are a California resident, you have the right to:
- Know what personal information we collect, use, disclose and share, and to request a copy of it
- Delete the personal information we hold about you, subject to legal exceptions
- Correct inaccurate personal information
- Opt out of the sale or sharing of your personal information for cross-context behavioural advertising
- Limit the use of sensitive personal information, where applicable
- Non-discrimination — we will not deny you service, charge you a different price, or provide a lesser quality of service because you exercised your privacy rights
How to exercise your rights
To make a request, contact us by email at [email protected] or by phone at (888) 300-9648. We will verify your identity before responding — usually by confirming details you have already provided to us — and will respond within 45 days, or tell you if we need more time.
You may use an authorised agent to make a request on your behalf. We may ask for proof of their authorisation.
Do Not Sell or Share My Personal Information
To opt out of the sharing of your personal information for advertising purposes, adjust your preferences in our cookie banner, enable Global Privacy Control in your browser, or contact us using the details above.
How long we keep your information
We keep enquiry and customer records for as long as needed to provide our services, meet legal, tax and accounting obligations, resolve disputes and enforce our agreements. Website analytics data is retained according to our analytics provider’s retention settings. When information is no longer needed, we delete it or render it anonymous.
Security
We take reasonable administrative, technical and physical measures to protect personal information, including encrypted connections (HTTPS), access controls and regular security maintenance of our website. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.
Third-party links
Our website may link to other websites we do not control. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be brought to your attention on our website.
Contact us
Questions about this policy, or about how we handle your personal information:
All Service Plumbing
10621 Bloomfield St, Unit 20, Los Alamitos, CA 90720
Phone: (888) 300-9648
Email: [email protected]
